Churn Analysis Toolset

Increase customer retention and reduce churn

Four simple ingredients for growth

How Churn Analysis insights drive your customer retention

Alignment

Align data and people around retention by building on KPIs, churn goals and tactics

Simplification

Simplify on-boarding and order processes, and accelerate problem handling.

Data

Use data to reveal churn patterns and enable sales & service to act preemptively.

Culture

Create a culture centered around customer retention and customer success.

The buyer mindset at your fingertips

Why Churn Analysis saves costs and grows revenue

Gaining new clients is 5x more expensive than retaining existing ones. Just think about how many teams have to invest time and resources to successfully win an opportunity. Thus, the return-on-investment is always higher when investing into keeping existing clients than gaining new ones. By understanding and formulating tactical approaches on how to minimize churn, newly acquired accounts instantly start adding to revenue growth, rather than first balancing out lost revenue due to churned ones.

Reveal what drives your churn rate

How Churn Analysis leads to lasting revenue impact

Boom Strategy first analyzes your revenue data to understand how churn impacts your business. Then interviews are conducted with churned clients and existing high-value accounts. After evaluation of the data our consultants work together with multiple stakeholders within your teams to formulate tactics on how to counter churn drivers. Lastly, Boom Strategy helps with the implementation and monitoring of strategies and provides active support on an ongoing basis.

Insights beased on research and data Science

Where to find insights for increasing customer retention

The Boom Strategy Churn Analysis integrates with your CRM and provides insights where you need them. Moreover, Boom Strategy offers the option to analyze your data and reveal clients that might be at risk of churning. Thus, your representatives can preemptively work on improving the offer and delight clients. Also, Management can schedule regular churn reports to be sent out to stakeholders and establish a culture of churn reduction.

Insights are just one click away

Ready to talk Customer Retention?

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